Versand

Shipping Policy

Thank you for shopping with Sunset Archive. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1 to 5 business days after payment confirmation.

Please note that processing times may be extended during periods of high demand, holidays, or promotional events.

Shipping Times

Estimated delivery times:

France: 5 to 12 business days
Europe: 5 to 15 business days
International: 7 to 20 business days

Delivery times are estimates and may vary depending on the destination, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method.

Free shipping may be offered on selected orders, promotions, or minimum purchase amounts.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.

Please allow a few days for tracking information to become active after shipment.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Sunset Archive cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping details provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, Sunset Archive is not responsible for delays caused by carriers, customs clearance procedures, weather events, or other circumstances beyond our control.

If you experience an issue with your shipment, please contact us at:

contact.ewen.rs@gmail.com

We will do our best to assist you.